Privacy Policy.

Last updated: November 2025

Thank you for visiting A Taste of The Hills Festival’s website.
We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you interact with our website, purchase tickets, or participate in the festival.
By using our website, you consent to the practices outlined in this policy.

1. Information We Collect

1.1 Personal Information

We may collect personal information that you voluntarily provide, including but not limited to:

  • Your name

  • Email address

  • Phone number

  • Postal address

  • Ticketing information

  • Vendor, sponsor, volunteer and partner details

  • Any information submitted through contact forms, subscriptions, applications, or email correspondence

We collect this information when you:

  • Purchase tickets

  • Complete a vendor, sponsor, volunteer, or staff application

  • Subscribe to our newsletter

  • Contact us through our website or email

  • Respond to surveys or participate in festival-related programs

1.2 Non-Personal Information

We also collect non-identifiable information to improve our website and user experience. This may include:

  • IP addresses

  • Browser type

  • Pages visited

  • Time spent on site

  • Device information

  • Website traffic data

Our website uses Google Analytics, which may collect data as outlined in Google’s Privacy Policy.

2. How We Use Your Information

We use the personal and non-personal information collected for the following purposes:

2.1 Communication

To communicate with attendees, partners, sponsors, volunteers and vendors regarding:

  • Ticketing

  • Festival updates and announcements

  • Transport and event information

  • Opportunities to get involved

  • Customer support

2.2 Festival Operations

To manage and coordinate festival-related activities, including logistics, scheduling, vendor coordination, safety, and compliance.

2.3 Marketing and Promotion

We may use your information to:

  • Send newsletters and festival updates

  • Share promotional offers or partner information

  • Improve our website and communications

  • You may unsubscribe from marketing emails at any time.

2.4 Legal Requirements

To comply with South Australian laws and any obligations relating to insurance, safety, and record-keeping.

3. Information Sharing

We do not sell, rent, or trade personal information to third parties.
We may share limited information with:

  • Sponsors and partners (only when necessary for festival activities)

  • Service providers such as ticketing or email platforms

  • Law enforcement, if required by law

Any third parties receiving data are obligated to protect your information and use it solely for festival-related purposes.

4. Third-Party Links

Our website may contain links to third-party websites such as accommodation providers, transport services, partners or sponsors.
We are not responsible for the privacy practices or content of these external websites.
We encourage you to review their individual privacy policies.

5. Security

We are committed to protecting your information.
Security measures in place include:

  • Secure hosting

  • Encrypted data transmission where possible

  • Restricted access to personal information

  • Regular security reviews

However, no online system is 100% secure. We cannot guarantee absolute protection, but we take all reasonable steps to safeguard your data.

6. Cookies

Our website uses cookies to:

  • Improve functionality

  • Store preferences

  • Analyse website traffic

You may disable cookies in your browser settings; however, this may affect your experience on our website.

7. Access and Correction of Personal Information

Under the Australian Privacy Act 1988 (Cth), you have the right to:

  • Request access to the personal information we hold about you

  • Request corrections to any inaccuracies

To request access or updates, please contact us at: admin@atasteofthehills.com.au

8. GDPR Compliance (For EU Visitors)

If you are located in the European Union, you may exercise additional rights:

  • The right to withdraw consent

  • The right to data portability

  • The right to request deletion (“Right to Be Forgotten”)

  • The right to be informed of data breaches within 72 hours if applicable

Contact us directly to make a GDPR request.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.
Any changes will be posted on this page with the updated date above.
Continued use of the website indicates acceptance of these changes.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at: admin@atasteofthehills.com.au

Thank you for trusting A Taste of The Hills Festival with your information. We are committed to ensuring your privacy and providing a safe, enjoyable festival experience.